Service 05 · Managed retainer
InFlow: AI Intake + Follow-Up
Never miss another job enquiry.
What it is
A managed service that answers every web enquiry for you (fast, in your voice), then follows up if the customer goes quiet, and sends you one clean email per lead. We set it up, we run it, we maintain it. No app to learn, no dashboard to check.
What it solves
A customer fills in your contact form at 11am. You're on the tools, you see it at 5pm. By then they've called two other outfits, and the job went to whoever replied first. You don't have a marketing problem; you have an 11am problem.
What your customer experiences
| 1 · Instant reply | They enquire on your web form and get a reply within about a minute that sounds like you wrote it: their job, their suburb, your availability window, your phone number. |
| 2 · Follow-up | No booking confirmed within 24 hours? InFlow nudges them for you. You never have to remember. |
| 3 · One email per lead | You get a clean lead card: who, what job, where, what's been said. Reply when you're off the tools. |
What you get
- AI replies written in your voice, built from a discovery call and real messages you've actually sent
- Hard boundaries: it never quotes prices, promises exact times, or says anything you've ruled out
- 24-hour automatic follow-up on unconfirmed enquiries
- One lead notification email per enquiry: nothing to learn
- Monthly tune-up + a short report: enquiries handled, leads flagged, changes made
- Live within 5 working days of deposit
Price
| Item | Price (NZD, GST-excl) |
|---|---|
| Setup: discovery call + build + test + go-live | $800 one-time |
| Managed service | $299/mo |
| SMS / voice add-on (Version B) | from ~$399/mo |
No lock-in contract, cancel with a month's notice. SMS/voice added only on request, quoted on your call volume.
Common questions
- Will customers know it's AI?
- They'll know it's fast. The replies are built from how you actually write, you approve the voice before go-live, and it never pretends to be on-site. Most customers just experience "this tradie is on to it."
- What if it says something wrong?
- It runs on hard rules you set: never quotes prices, never promises times, filters the jobs you don't want. A human reviews the logs monthly, and anything it fumbles we fix as part of the retainer.
- I don't have a web form on my site.
- We supply one as part of setup. It takes minutes to add to most sites.
- What do I actually have to do day-to-day?
- Read one email per lead and reply to the customer. That's it.
Start with the intake formTell us your trade and roughly how many enquiries you get. We'll tell you honestly whether InFlow will pay for itself.